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Senior IT Supporter

Senior IT Supporter 

Are you an IT Supporter experienced with Microsoft products and platforms? Are you motivated by making an impact that matters? Join us and help shape the future of renewable energy.

We are seeking a motivated Senior IT Supporter with strong competencies in the Microsoft portfolio as well as the practical aspects of on-site and remote IT support. This is an exciting opportunity to join a high-growth company with a unique business model, distributed IT infrastructure, and a workplace where you can truly make your mark. We are a leading integrated solar energy provider that has delivered more than one hundred operational solar PV power plants since the company was established in 2012.

Big picture

We are looking for individuals who share our drive and commitment. You want to be part of a company with a broad professional foundation, a variety of backgrounds and responsibilities, and frequent collaboration across disciplines and departments. Like us, you are passionate about renewable energy and the green transition – at BE we don’t just talk, we act. We seek a candidate who is similarly ambitious and motivated to work with highly skilled and dedicated colleagues. Better Energy has a strong focus on innovation. We follow the trodden path only when it makes sense to do so and we’re not afraid to do things differently when needed. As such we welcome individuals with initiative who actively seek out and implement solutions to issues as they arise, be they tried-and-tested or, where appropriate, novel approaches.

Your role

Better Energy maintains a diverse array of IT infrastructure owing to the many different areas in which we are active. This covers everything from Azure Active Directory and platform virtualization to MPLS networks and distributed secure VPN setups out to our various operational PV assets. In collaboration with the Senior IT Administrator and the Head of IT, you will ensure that Better Energy’s IT infrastructure remains fit for purpose, maintaining flexibility without prejudice to uptime or security.

Your background is not important, but we expect you to have a minimum of two years of relevant work experience. We expect that you have experience with Microsoft products including Windows servers, desktop OS, Microsoft O365, Intune, Azure and that you have a general understanding of and experience with IT infrastructure, computers, networks, printers, and mobile devices. Knowledge of or experience with DHCP, DNS, GPO, and PowerShell administration, Microsoft Dynamics, and/or IntraNote Solutions would be a bonus but is not a requirement. You must have an advanced level of proficiency in both written and spoken English while Danish proficiency is desired but not required.

Responsibilities

Your responsibilities will be:

  • On-site and remote IT support to everyone in Better Energy
  • Configuration and maintenance of IT and OT hardware
  • Installation and maintenance of software on servers and client computers
  • Troubleshooting of system and network problems, diagnosing, and solving hardware or software faults
  • Azure Cloud and Active Directory management
  • Test and evaluation of new technology
  • Creation of user-friendly documentation and guides, videos or learning courses as appropriate
  • Liaising with and supporting IT-partners and suppliers
  • Provide in-depth support for all mainstream MS software, including Windows OS and Office 365.

You will be situated within Better Energy’s dedicated IT team and report to the Head of IT. This team is part of the fast-growing Systems & Analysis department currently consisting of 10 dedicated technical colleagues.

You 

As a person, you are service-minded and comfortable in an outgoing role. You are structured, proactive, and happy to take the initiative. You can, independently or in co-operation with the IT team prioritize tasks and development of solutions. You can translate your knowledge into practice and can speak IT in a language everyone can understand.

The journey

Everything we do at BE is dependent on efficient and effective IT infrastructure. The importance of IT is recognized throughout the business and resources are allocated accordingly, as such you can be sure to work with and get access to the tools you need when you need them. As Better Energy continues to pursue its ambition of being the leading renewable energy integrator in Denmark and abroad we will continue to face new challenges in the IT space including securing supply critical facilities, integrating hundreds of distributed generation facilities into a single integrated network, supporting the rapid expansion of our employee base, penetration testing, supply sector attack exercises and development of an integrated internal service platform. If this sounds like something you’d like to be involved with, get in touch!

Join us

Being a part of Better Energy means challenging the present to shape the future. We want to improve the lives of people and the environment with power that is clean, reliable, safe, and sustainable. Our business is growing rapidly, and we invite you to join us on our journey.

We offer great career opportunities for the right candidate. We invest in our employees and support them in their development. Employee perks and benefits include an attractive electronics package, health insurance, lunch scheme, and twice-yearly company social events.

Application

If the above has caught your interest, please send your CV and application motivation via the 'Apply online'-button as soon as possible and no later than 31 January 2022. We will be conducting interviews continuously and will look for you to start as soon as possible.

If you have any questions about the position, please do not hesitate to contact the Head of IT, Martin Kragh Lauritsen, by telephone +45 30187118 or Dale Barnard, Systems & Analysis Director, by email at dba@betterenergy.dk

 

Apply here

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